Privacy Policy
Effective Date: September 22, 2026
ProCraft Solutions respects your privacy and is committed to protecting the personal information you provide to us.
Information We Collect
We may collect information you voluntarily provide when requesting an estimate, scheduling service, communicating with us, making a payment, or otherwise using our services. This information may include:
- Name
- Address and service location
- Phone number
- Email address
- Information regarding requested or completed services
- Appointment and service history
- Communications between you and ProCraft Solutions
- Billing and payment-related information
How We Use Your Information
We may use your information to:
- Respond to inquiries and estimate requests
- Schedule and provide services
- Communicate regarding appointments, estimates, jobs, invoices, and payments
- Provide customer support
- Send service reminders and updates
- Maintain business and customer records
- Improve our services and customer experience
Text Messaging
If you provide your mobile phone number and consent to receive text messages from ProCraft Solutions, we may send text messages regarding estimates, appointments, scheduling, service updates, invoices, payments, customer support, and other communications related to our services.
Message frequency varies. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact ProCraft Solutions directly.
SMS consent and mobile phone information will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.
Sharing of Information
ProCraft Solutions does not sell your personal information.
We may share information with service providers that assist us in operating our business, such as scheduling and customer-management platforms, payment processors, communication providers, and other vendors necessary to provide our services.
Information may also be disclosed when required by law or when reasonably necessary to protect our business, customers, or legal rights.
Data Security
We take reasonable administrative and technical measures to safeguard personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.
Your Choices
You may contact us to request that we update, correct, or delete personal information we maintain about you, subject to applicable legal and business recordkeeping requirements.
You may opt out of SMS communications at any time by replying STOP.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy or how ProCraft Solutions handles your information, please contact us through our website: